With business operations becoming increasingly dynamic and customer expectations at an all-time high, communication tools can no longer be one-dimensional.
They need to be smart, seamless, and scalable.
That’s exactly what Unifi delivers with its suite of business VoIP solutions—designed to meet diverse business needs, drive productivity, and reduce communication costs.
All-in-One Call Center Capabilities
At the heart of Unifi’s P-Series Phone System is a powerful built-in call center solution. It combines voice, video, messaging, and integrations into a single platform—ideal for businesses of all sizes.
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This all-in-one setup enables companies to:
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Connect customers to agents more efficiently
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Enhance the call waiting experience with intelligent routing
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Fine-tune call flows based on real-time needs
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Implement missed call follow-up to close communication gaps
With unified agent tools and advanced analytics, customer experience is transformed—and unlike other platforms, Unifi doesn’t charge per agent. Every system user gets access to all features.
Remote Work Capabilities
Whether you're hosted in the cloud, using on-premise systems, or a hybrid of both, Unifi’s remote working solution ensures teams can stay connected from anywhere. With Linkus UC Clients, employees can manage:
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Audio/video calls
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Virtual meetings
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Team chats
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Presence and file sharing
Available on Android, iOS, Windows, Mac, and web platforms, users can also switch from audio to video calls seamlessly, maintaining a professional, unified business identity using one business number.
Reliable and Scalable Cloud PBX
Unifi’s Complete Cloud, fully managed by their expert team, ensures businesses enjoy:
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Minimal upfront costs and no server setup
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99.99% uptime with round-the-clock monitoring
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Built-in load balancing and failover protection
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White-label options for resellers or partners
With robust features like voicemail, call routing, and analytics, it offers a reliable backbone for all your communication needs.
Centralized Remote Management
Managing your communications infrastructure shouldn't be a burden. With Unifi’s remote management tools, you can:
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Automate PBX setup with provisioning templates
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Monitor and manage hardware/software remotely
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Ensure top-tier security across your system
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Everything is centralized, making management efficient and scalable.
Powerful Integrations
Unifi goes beyond voice and video. Their system integrates with tools you already use, like:
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Microsoft 365
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WhatsApp and SMS
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Zoho CRM
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Oracle Opera PMS
You can even connect legacy systems, analog phones, hotel and door phones, or cellular trunks—making Unifi a flexible fit for varied industries.
