Jun 19, 2025
2 minutes read
Industry Solutions

Reimagining Hotel Communication with Unifi’s PBX System

Transform hotel operations and elevate guest experiences with Unifi’s intelligent, integrated PBX communication system.

Affan Ahmad, Senior Technical Writer

Hotels today require more than just a front desk phone—they need an integrated communication system that connects every part of the guest experience.

The Unifi PBX System is designed to modernize hotel operations by bridging analog and IP networks into one cohesive platform.

With embedded PMS integration and intuitive controls, it aligns perfectly with existing hotel workflows while upgrading their capabilities.

The result? Smoother coordination, fewer delays, and happier guests.

Built for Efficiency, Engineered for Guest Satisfaction

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  • Streamlined room booking and internal workflows

  • Real-time communication tools for faster staff coordination

  • Scheduled wake-up calls for added guest convenience

  • Multi-device access enables staff mobility

  • Always-on emergency calling for guest safety

  • Seamless support and tech-enabled service delivery

From streamlined call reception to smart room booking, the P-Series ensures that every interaction is seamless.

Features like wake-up call scheduling and guest caller ID elevate the guest experience while reducing manual effort.

Every aspect of the system is built to support fast service delivery with minimal training required.

Reliable, Redundant, and Ready for Anything

Unifi’s PBX system is more than just convenient—it’s robust. With full redundancy, always-on emergency calling, and reliable uptime.

It ensures your communications are never interrupted, even during maintenance or outages.

For hotels, where downtime can translate to missed bookings or service delays, this level of resilience is crucial.

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